About Us
Background to eKashu
eKashu is the internet payment brand of CreditCall Communications Ltd. Since
1997, the company has built its transaction processing and client administration
software and systems to offer innovation, yet with the key emphasis on reliability
and stability. CreditCall provides card payment processing services to a wide range
of clients in the USA and Europe, as diverse as the City of Seattle, to the London
Congestion Charging Scheme.
This commitment is also reflected in our internal resources and support infrastructure.
All have been developed with the primary objective of providing the highest level
of service possible to both our Clients and their end Customers.
Service and Support
CreditCall has an enviable reputation within the payments industry and among its
customers for excelling in customer support and customer service. Looking after
our customers' interests and requirements is an integral part of our company ethos
and is something we have done very well for many years.
We strive to have efficient, personal and professional communication with all our
customers; We don’t use automated voicemail, voice response systems, premium
rate telephone numbers, e-mail only communication, outsourcing, overseas call
centres or any other inhibitor to efficient customer service. When you call eKashu’s
Customer Support Centre we answer with our own qualified and experienced staff.
Company details
Europe
Merchants House South
Wapping Road
Bristol BS1 4RW
United Kingdom
T +44 (0) 117 930 4455
F +44 (0) 117 930 4477
E enquiries@ekashu.com
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USA
North America
1133 Broadway, Suite 706
New York, NY 10010
USA
T +1 (212) 807 4979
F +1 (212) 330 8006
E enquiries@creditcall.com
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